Acceptance of terms
By accessing our website, creating an account or placing an order, you agree to these terms and applicable policies. If you do not agree, please do not use the service.
Eligibility and accounts
- You must provide accurate and current information
- You are responsible for activity performed through your account
- Prescription medicines may be ordered only with a valid prescription
- We may suspend accounts used unlawfully or fraudulently
Products and prescriptions
Product images are illustrative and packaging may change. Medicine dispensing is subject to pharmacist review, availability and applicable law. We may reject, cancel or limit an order where a prescription is invalid, unclear or inappropriate.
Pricing, payments and cancellations
Prices, discounts, taxes and delivery fees shown during checkout apply to that order. Payment confirmation does not guarantee acceptance. Refunds for cancelled or unavailable items are processed to the eligible payment method under our Return Policy.
Health information disclaimer
Website content is general information and does not replace advice from a qualified medical professional. Do not delay medical care because of content displayed on the platform. For emergencies, contact local emergency services.
Prohibited use
- Misusing prescriptions or purchasing medicines for unlawful resale
- Attempting unauthorised access or disrupting the platform
- Submitting false, abusive or infringing content
- Using automated systems without written permission
Liability and changes
To the extent permitted by law, liability is limited to losses directly arising from the relevant transaction. We may update these terms and will publish the revised effective date on this page.
Need help with this policy?
Our support team can help with questions or requests.